"Option for the exclusive use of Ecaresoft staff"
This option allows you to modify user information and activate or des-activate them, change passwords, assign or delete roles.
Workflow
How to use it?
Go to the User Dashboard, Select User Maintainance and Search for a user
To use the date filter keep the following in mind:
- First Date field: Find users created before this date.
- Second Date field: Find users who expire before this date.
Modify required information and save.
Additional Functions
Change user password.
Add a role to user.
Remove roles to the user.
Just select them from the added list and press the arrow pointing to the left. The roles will be available to be added again
Get layout to import
Import users
Rules
Only staff users can des -activate or activate staff options.
User maintenance window does not allow to assign passwords to users manually, it will only send users their temporary credentials via email (after completing the user creation and if the given email is valid) :
You will receive an email with the user information and credentials :
Account Disabling
If any user did not login for successive 6 months, their account is disabled automatically. Currently in Cirrus there is a task that is executed every month and it disables all of the accounts with more than 6 months of inactivity.
In order to manually set passwords during user creation processes, we suggest you to use our User Wizard :
Updates :
August 28th, 2023
Added validations for creating new users via email communication.
We are passionate about improving your Cirrus experience. We appreciate you sharing this information with your team and ask us for help if they need it.
December 20th, 2021