Solutions in Annual Calendar Period

1. Verify posting status 2. Help with the invalid type documents

Escrito por Rubén Mosqueda Herrera
Actualizado hace más de una semana

1. Verify posting status

This solution depends on the document type or module used to search the document and to *Post it*, or to Verify its journal entry and *Repost it*.

Posting the document.

View journal entry to Repost.

Reposting journal entry in case the status is different to Posted.

2. Help with the "Invalid" type documents

In case of getting documents with "Invalid or Error" status when performing any sales processing, cash register or accounts receivable operations, please contact Ecaresoft Customer Care team via ticket including the specific accounting process requirement, document type (eg. invoice, credit note, payment, etc.) and the document number.

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