1. Cancel total amount of charge
To cancel the total amount of the charge, open the charge row inline menu and select the option Cancel charges.
Choose the option Yes to finalize cancelling.
After finishing the steps listed above
You'll see the charge duplicated, greyed out and with a negative amount.
Congratulations!
2. Cancel partial amount of charge
Click on the charge.
Capture the amount to refund, chose the motive and click on the Save icon.
Confirm if the items will be returned to your local warehouse or the warehouse where the items were originally dispatched from.
The end.
After finishing the steps listed above
You'll see the informative message and charge refunded will appear greyed out.
Note :
This report will also display canceled charges and not only active invoiced or unbilled charges.
Whereas it displays active current charges as in the example.
Current charge :
Current unbilled charge :
It will also display canceled charges and their counterparts :
And it will look as follows in Charges Report:
