In order to give access to a staff user, we need to click on "User Role Access Wizard", which is in Cirrus homepage (Configurators section). The user who will be giving access must log into the organization on which we will add the new user.
Now, inside this Wizard, we must search for the user and assign them a role (it could be the IT role or any other). Admin role will not appear here.
Now click on Accept and select the button Next to start with the process.
Once you have finished this process, the following message will appear :
Now, to complete this process, go to Role window in order to assign the Admin role to this user. This can be done in User Assignment tab, look for the user, select their new role and
Save.
User can now access to the organization, configured on previous steps.
Notes for ECS Staff:
Staff users are only created once. To have access to more organizations, new users should not be created, you must perform this process.
This is the sole process for adding staff users and not through Org Access in User Maintenance, which is for non-staff users.
If you try to use the Org Access option, this staff user will lose access to any other organization.