Internal Notification - Only for ECS Staff
Previously, in order to set multiple products as unused or obsolete, ECS staff had to raise a ticket with the list of products to set as discontinued or obsolete through database. Now, thanks to a release, this process will be simplified to our staff and then improved for clients requests.
This new feature, called Mark products Unused and Obsolete, will appear in the context menu of the Charge Master II (only staff users) :
2. A file importer type window will open, where the Mark Products Unused & Obsolete import format has been added (default for this option). In Select file to upload you must import a file in .csv format with the list of products with the following data (columns):
Product Key (Value).
Unused. (Y/N)
Is Obsolete. (Y/N)
Once the file is imported, validate the information and confirm.
3. You will see a confirmation message, click Yes.
Cirrus will then update data for these products.
Note :
If any of the listed products were not set as unused or obsolete correctly, you will see an error message and Cirrus will automatically download a csv file with all of those products that were not correctly discontinued so you can fix their data and try again :
We hope this improves your Cirrus experience. Remember to share this information and ask for help if you need it.
Date: July 03, 2023.