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New rules when adding diagnosis to a benefit in Apollo
New rules when adding diagnosis to a benefit in Apollo

06/28/2021 Facilitate the inclusion or exclusion of diagnoses in the benefits of a policy

Deysi Alvarez avatar
Escrito por Deysi Alvarez
Actualizado hace más de 3 años

When adding diagnosis to a benefit:

Before:

The diagnoses that weren't in the policy were excluded if there was at least 1 included in it (That did not have the excluded check, but ignore the need-preauthorization)

Now:

Diagnoses that aren't in the policy are excluded if there is at least 1 included that does not require pre-authorization.

Now consider the 2 checkboxes(excluded and require preauthorization), if there is a record with both unchecked, all that are not are excluded.Otherwise those that are there are excluded or require pre-authorization, then those that are not are included.

Example:

We hope that with these changes we can improve your experience at Cirrus. Please remember to share this information and request assistance if necessary.

Date: June 28, 2021

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